Many renters find a great listing, move in, and then discover fees they never expected on their first bill. The Federal Trade Commission (FTC) recently brought attention to how hidden fees can drive up the real cost of renting. At Sin City Real Estate & Management, we believe renters and property owners deserve better.
What the FTC Alleged
In the United States, Progress Residential is one of the largest single-family property management firms, managing roughly 90,000 homes, all of which are owned by its parent company, Pretium Partners. The Federal Trade Commission alleged that the companies misled renters in several ways: https://www.ftc.gov/news-events/news/press-releases/2026/11/progress-residential-owner-pretium-partners-pay-4975-million-settle-ftc-states-charges-over
The FTC says the companies:
- Advertised rental prices that left out mandatory monthly fees
- Charged undisclosed fees, such as “utility management” or “smart home” fees
- Billed renters without insurance a “renter’s insurance exemption fee” that many only learned about upon receiving their first bill
- Advertised properties as move-in ready when they needed major cleaning or repairs
- Promised security deposits would only cover damages beyond normal wear and tear, then deducted funds for pre-existing conditions and repairs that were the responsibility of the company
- Promised itemized security deposit statements within 30 days of move-out, which many tenants never received
The Settlement
Pretium and Progress Residential agreed to pay $49.75 million to settle charges brought by the FTC and several states. The FTC will use this money to provide refunds to affected renters. The settlement also requires the companies to include all mandatory monthly fees in advertised rental prices and give tenants itemized security deposit statements. They must also stop deducting funds for normal wear and tear, pre-existing damage, or repairs that are the company’s responsibility.
How We Differ
At Sin City Real Estate & Management, the price you see is the price you pay.
- Move-In Costs:
- First Month’s Rent
- Security Deposit
- Application Fee ($75 per adult, unless there is an active move-in special)
- Lease Prep Fee ($175, unless there is an active move-in special)
- Pet Deposit, for those with pets ($300 per pet)
- Resident Benefits Package ($45/mo. & OPTIONAL)
- Includes: Renter’s Insurance, 24/7 Maintenance Coordination + Vetted Vendor Network, Air Filter Delivery Service, Credit Building, Home Buying Assistance
- For Property Owners: Owners choose the management package that fits their needs:
- Silver Package Management Fee: 8% of monthly rent or $125, whichever is greater
- Gold Package Management Fee: $325 flat fee per month
- Leasing Fee: 50% of the first full month’s rent
- See our Full Owner Pricing: https://www.lasvegas-rentals.com/pricing
What We Don’t Charge: No convenience fees for paying rent & No fees for placing a maintenance request
Fair Deposits: You only pay for damage you cause; we never deduct for normal wear & tear or for pre-existing conditions, and you’ll receive an itemized statement within 30 days of move-out
Honesty Helps Everyone Thrive
Clear pricing is good for renters but also helps to build trust, keep good tenants longer, and protect the owners we work with. If you ever have a question about a charge, just ask. We’ll walk you through it!
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